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General FAQ

Rumany FAQ – All Your Questions About Betting & Your Account Answered

Everything you want to know about Rumany — from registration and betting to using the app and managing transactions — all in one place.

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Account Register ~2 minutes
Signing up with Rumany is completely free and takes just 2 minutes. No complications at all — just have the following details ready:
Required Information:
  • Full Name – Make sure it matches your NID exactly, as it will be needed for KYC verification later.
  • Mobile Number – Enter the bKash or Nagad number you want to withdraw to. Must be an 11-digit Bangladeshi number.
  • Email Address – Required for password resets and important notifications.
  • Date of Birth – You must be at least 18 years old. Providing false information will result in account termination.
  • Password – Minimum 8 characters, including at least one number and one special character.
Step-by-Step Process:
1
Registration Page Go and fill out the form.
2
Verify your number using the OTP sent to your mobile.
3
Make your first deposit — minimum ৳200 via bKash/Nagad.
4
Claim your 150% welcome bonus and start betting.

You'll need to upload your NID or passport before your first withdrawal. This is a one-time requirement.

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Betting Limits
Rumany's betting limits are set with everyday Bangladeshi players in mind.
Minimum Bet
  • Sports: ৳10 per bet
  • Casino Slots: ৳5 per spin
  • Live Casino: ৳50 per round
  • Accumulator: ৳20 Minimum
Maximum Bet
  • Sports: ৳50,000 each
  • Premium Match: ৳1,00,000
  • Live Casino: Varies by Game
  • VIP Members: Custom Limits

Starting from as low as ৳10, new players can dive in without any pressure. You can also place bets using your bonus balance, though the bonus's own wagering requirements will apply.

Minimum bet amounts may vary for certain special events and tournaments. Always check the limits on the match page before placing your bet.

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App Troubleshooting
There are a few common reasons why the app may crash or stop working. In most cases, the steps below will resolve the issue.
Check these first:
1
Update the App: from the Download page Download the latest APK. Older versions often fail to connect to the server.
2
Clear Cache: Go to Phone Settings → Apps → Rumany → Storage → Clear Cache. Then reopen the app.
3
Check Your Internet: Turn off mobile data and try Wi-Fi, or do the reverse.
4
Restart Your Phone: Simple as it sounds, this often does the trick. Open the app after restarting.
5
Reinstall: Uninstall the app and from the Download page Reinstall the app fresh.
Enable Unknown Sources on Android:

Go to Settings → Security → Install Unknown Apps (Allow from this source) and enable it. Without this, the APK will not install.

Android
Android 6.0+ supported. Minimum 1 GB RAM required.
iOS
iOS 12.0+ supported. iPhone 6S or newer.

If none of the above works In the Help Center Let us know via live chat. Please provide your device model and Android/iOS version.

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Betting Accumulator Multi-Bet
An Accumulator, or Acca, combines multiple events into a single bet. If all selections win, the odds multiply together — which means your potential payout can be significantly higher.
Let's walk through an example:
৳500 bet, 3-match accumulator:
Bangladesh vs India (Cricket)× 1.80
Manchester City Win (Football)× 1.65
Rafael Nadal Win (Tennis)× 1.50
Total Odds1.80×1.65×1.50 = 4.46
Potential Win৳500 × 4.46 = ৳2,230
How to Place an Acca on Rumany:
1
On the Bet Page Go and add your first match selection (Outcome) to the bet slip.
2
Add more outcomes from different matches. The Accumulator tab will appear automatically on your bet slip.
3
Enter your bet amount and see the total potential win.
4
Just hit the "Place Bet" button and you're done.

Keep in mind — if even one leg loses, the entire Acca is lost. You can add a minimum of 2 and a maximum of 15 outcomes to an accumulator.

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Live Casino Real Dealer
Yes, completely live. In rumany's Live Casino section, professional dealers stream in real time via live cameras. You watch on screen from home and join the action.
Available Live Games:
Live Baccarat
Live Roulette
Blackjack
Dragon Tiger
Teen Patti
Sic Bo
How to Get Started with Live Casino:
1
Log In and go to the "Casino" section.
2
Select the "Live Casino" tab and click on your preferred game.
3
Check the table's minimum bet (starting from ৳50) before taking a seat.
4
Select a chip, place it on the table, and wait for the dealer's decision.

A stable internet connection is required for smooth live streaming – minimum 3 Mbps.

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Sports Football 30+ Categories
Absolutely. rumany covers far more than just cricket – with thousands of betting markets across 30+ sports categories.
Popular
  • Cricket
  • Football
  • Tennis
Other
  • Badminton
  • Basketball
  • Volleyball
E-Sports
  • CS:GO
  • Dota 2
  • League of Legends
🏈 Global
  • American Football
  • Hockey
  • Rugby
Extra
  • Boxing / MMA
  • Motor Racing
  • Cycling
Live
  • In-Play Betting
  • Live Score
  • Real-Time Odds

Football offers 100+ markets beyond just win or lose – including total goals, first goalscorer, half-time score, and more. on the Sports Events page View all today's matches and odds.

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History Transaction Account
Rumany keeps a complete record of every bet and transaction. Just log in to view everything.
How to View Betting History:
1
Login and click the profile icon at the top right.
2
Go to the "My Bets" or "Betting History" menu.
3
Filter by: All Bets / Ongoing / Won / Lost.
4
Use a date range to find bets from a specific time period.
Transaction History (Deposits/Withdrawals):
1
Go to Profile → "Wallet" or "Transaction History".
2
Deposits, withdrawals, and bonuses are displayed in separate tabs.
3
Each transaction shows the date, amount, status, and reference number.
Retention Period
  • Betting History: End 6 Months can be watched live.
  • Transaction Records: Last 12 Months up to.
  • For older records, please submit a request to support.

Use the "Download Report" button to download a PDF statement of your transactions — useful for bank or tax purposes.

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More Help

If You're Not Getting a Response, Try This

For anything not covered in the FAQ, Rumany support is always there to help.

Live Chat Support

Instant support in Bangla, 24/7. You're usually connected within 2–5 minutes. Complex issues are escalated to our specialist team.

Email Support

For detailed issues, email us at support@rumany.net. We typically respond within 2–12 hours.

Help Center

Rumany's Help Center has hundreds of guides and tutorials with step-by-step solutions.

Mobile App

Access support directly from the app. Support replies are delivered via push notification.

Video Tutorial

Easy video guides to help you learn betting — made especially for beginners. Watch on the app or website.

Responsible Gaming

If you have any concerns about your betting habits, our Responsible Gaming team is here to help. Completely confidential.

Got your questions? Now let's get started!

Join Rumany, claim your 150% welcome bonus, and start betting today.

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